Welcome, how can we help you?
We understand that choosing the right wholesale partner is crucial for your business success. Below you’ll find answers to the most common questions about our European sourcing, delivery services, and wholesale terms. For additional support, contact us directly at info@nusmerkimport.co.uk
We use temperature-controlled vehicles and specialized packaging to maintain optimal conditions throughout transport. Our cold chain logistics ensure products arrive at the same quality they left our European suppliers, typically within 24-48 hours of dispatch.
Minimum orders vary by product category, typically starting from £200 for mixed produce orders. We offer flexible ordering options to accommodate different business sizes, from small restaurants to large hotel chains.
Yes, we offer scheduled weekly or bi-weekly deliveries for regular customers. Our account management team works with you to establish delivery patterns that match your business operations and peak demand periods.
We provide 30-day payment terms for approved wholesale accounts after credit assessment. New customers can start with cash on delivery or advance payment, with credit terms available once trading relationship is established.
Absolutely. We maintain partnerships with certified organic suppliers across Europe and can source specialty items upon request. Our network includes suppliers from Netherlands, Spain, Italy, and France for diverse product requirements.
We stand behind our quality guarantee. If products don’t meet agreed standards, we offer immediate replacement or full credit. Our quality control team investigates all issues to prevent future occurrences and maintain our high standards.